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Ticket Marked As Reserved

Posted: November 3, 2020 at 4:09 pm


Dhohl

November 3, 2020 at 4:09 pm

A ticket is marked as reserved. I find out how to find out who reserved the ticket or how to reverse it. This is causing a spot to be taken but not paid for. How can I remove reserved tickets?


Tony

  • Support Staff

    •

November 4, 2020 at 3:40 am

Hi there,

Tickets are marked as reserved when a user selects them on the ticket selector and submits the selection. They should stay reserved for the duration of the user’s session, which by default is 1 hour, and then be released.

How long has the ticket in question been reserved for?

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Updated by  Tony 3 years, 5 months ago ago

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