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Ticket Email to Primary Registrant when multiple tickets on that account

Posted: January 1, 2024 at 6:13 am


ChiroEurope

January 1, 2024 at 6:13 am

Is it possible to send all tickets in one email to the primary registrant when multiple tickets are bought simultaneously?

The last comment on this thread indicates it is, https://eventespresso.com/topic/confirmation-email-to-primary-registrant-doesnt-contain-all-namescodes/

but didnt say or indicate how. TIA


Rio

  • Support Staff

    •

January 1, 2024 at 9:25 pm

The main registrant received all the printable ticket, the other registrant will just receive the printable ticket that is named to them. I did recheck it and that is the current setup we have in EE.

https://monosnap.com/file/P32PoyxH4oPv3NBbOeq3RHvzXEYi9t

Thanks


ChiroEurope

January 2, 2024 at 1:42 am

Ah ok . that looks good. Yes I deactivated the regsitrant email and left only the primary registrant email active. The global email setting on the event itself.


Sam

  • Support Staff

    •

January 2, 2024 at 2:57 am

We are glad you got that working now. Please feel free to ask if you have any other questions.

The support post ‘Ticket Email to Primary Registrant when multiple tickets on that account’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Updated by  Sam 3 months, 4 weeks ago ago

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