Posted: September 17, 2020 at 9:25 am
I would like to have details only displayed on the approval email and not visible on the registration page (when clicking on the show details + link). In other words, show information that is dedicated to one of the 3 ticket options. As an example – the login details is different for each ticket so want to avoid confusion if it is on the registration page. Is there a way to do that? I don’t want to add code to the functions.php as this is the only event of the 6 events that has this unique setup. |
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I wanted to show you want I currently have with this screenshot. Each is a different Zoom room and different password. |
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September 17, 2020 at 11:42 pm I have tried to use short codes including [TICKET_DESCRIPTION] in the message but it says it is invalid. I got this from another support post – https://eventespresso.com/topic/how-can-i-add-ticket-description-to-print-directly-in-email/ For the time being until I hear back. I have changed the Ticket Selector Template Settings -> Show Ticket Details? -> No |
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September 17, 2020 at 11:43 pm I am using EE 4.10.8.p on WP 5.5 |
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Hi there,
Without adding code to the site the only option is to remove that output, which you can do by setting the Show Ticket Details? to No as you have above, or you can add some CSS to hide it from view, but anyone with a little knowledge can find it. Will hiding it from view with CSS work for you?
If it shows as an invalid shortcode then it sounds like you are adding to a section other than TICKET_LIST. Each section has specific shortcodes available to it depending on the data it can process, TICKET_DESCRIPTION is a shortcode that needs each specific ticket object to process, so can only be added in the TICKET_LIST section like this: |
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I added [TICKET_DESCRIPTION] to the email so that explains that. I really misunderstood that. I can use the CSS for the hiding it on the front end. |
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To hide the details using CSS you can use something like:
Add that to Appearance -> Customize -> Additional CSS. If that doesn’t work if you can link me to the vent I’ll give you some CSS specific for your site. |
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September 23, 2020 at 11:20 am This worked well. Thanks |
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September 23, 2020 at 11:58 am You’re most welcome. |
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