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Ticket count in My tickets not correct

Posted: December 22, 2023 at 1:03 am


Bart De COck

December 22, 2023 at 1:03 am

Hi, the tickets count is not correct when buying multiple events. The first event gets all tickets and the other none.


Bart De COck

December 22, 2023 at 1:05 am

https://www.de-vriendenkring.eu/wp-content/uploads/2023/12/2023-12-22-01_46_42-‹-De-Vriendenkring-—-WordPress.png

https://www.de-vriendenkring.eu/wp-content/uploads/2023/12/2023-12-22-01_46_54-Mijn-evenementen-–-De-Vriendenkring-—-Mozilla-Firefox.png

https://www.de-vriendenkring.eu/wp-content/uploads/2023/12/2023-12-22-01_47_31-.png

https://www.de-vriendenkring.eu/wp-content/uploads/2023/12/2023-12-22-01_47_42-Mijn-evenementen-–-De-Vriendenkring-—-Mozilla-Firefox.png


Sam

  • Support Staff

    •

December 22, 2023 at 1:26 am

Hi There,

Can you please link us to the page where you facing the issue?


Bart De COck

December 22, 2023 at 5:09 am

Hi here it is

https://www.de-vriendenkring.eu/mijn-evenementen/


Rio

  • Support Staff

    •

December 23, 2023 at 5:57 am

I’m sorry, we need to log-in before we can see the ticket. How about you show us the problem, can you try to replicate the issue? this time, record it. You can use loom to record it.
https://loom.com/

thanks


Bart De COck

January 8, 2024 at 12:22 am

Hi

Here it is

https://www.loom.com/share/4042d30b938e4a58a825216cab10f928


Tony

  • Support Staff

    •

January 8, 2024 at 6:46 am

Hi there,

If you temporarily remove the code I gave you in your other thread here:

https://eventespresso.com/topic/espresso_my_events-ticket-count-not-correct/#post-349360

(Just rename the file to to something else, adding temp- to the beginning should work)

Does it load the correct ticket count for that specific scenario?

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Updated by  Tony 3 months, 3 weeks ago ago

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