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Thumbnail Image Resolution Poor In Calendar

Posted: September 6, 2016 at 7:18 am


colorguam

September 6, 2016 at 7:18 am

I just installed Event Espresso 4 and I am having an issue with the thumbnail images on my calendar. The thumbnails are really grainy, which has never been an issue before on any other pages of my WordPress site. I even resized the image on my computer and uploaded a smaller version of the image, I am still having the same issue. I suspect this is some setting in either Event Espresso or WordPress in how to render the thumbnail that is causing this. You can see it here. Any help would be appreciated.


Tony

  • Support Staff

September 6, 2016 at 7:56 am

Hi there,

The Calendar loads the ‘thumbnail’ version of images from your site, by default that would be 150px by 150px.

On your site it looks like the thumbnail image size has been altered to 32by32 – http://take.ms/pQkkP

So the calendar is loading a 32px by 32px image and its being stretched to fit.

Do you use the 32by32 thumbnail on your site anywhere?


colorguam

September 6, 2016 at 2:08 pm

Thank you. That pointed me in the right direction. I was able to correct the settings for thumbnails, repost the image and correct the problem


Tony

  • Support Staff

September 7, 2016 at 2:56 am

Great 🙂

Any further problems please let us know.

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