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This registration step could not be completed.

Posted: June 6, 2014 at 8:46 am


mike saunders

June 6, 2014 at 8:46 am

Hi,

I have just installed this and its the first time im using it, when i try and register for a test event i just keep getting this error, i have refreshed, cleared my cache… and tried numerous times, but i just keep getting this error:

“This registration step could not be completed. Please refresh the page and try again.”

you can see the event here: http://www.maryoga.co.uk/events/test-event/

wordpress 3.9.1

ee4


Garth

  • Support Staff

June 6, 2014 at 9:00 am

Hi Mike,

How are you today?

Two questions for you:

1) What payment options do you have activated (e.g. Invoice/PayPal/etc.)?
2) What other plugins do you have activated?


mike saunders

June 6, 2014 at 9:08 am

Hi Garth

1) Only invoice option selected

2) plugins installed –

AddThis Follow Widget

Admin Menu Editor Pro

AVH First Defense Against Spam Plugin

Better WP Security

Black Studio TinyMCE Widget

Easy FancyBox

Event Espresso

Google Analyticator

Gravity Forms

InfiniteWP – Client

Nivo Slider WordPress Plugin

Really Simple CAPTCHA

SeedProd Coming Soon Pro

Shareaholic | share buttons, analytics, related content

TablePress

TinyMCE Advanced

Video User Manuals

White Label Branding for WordPress

WordPress SEO

WP-Piwik


Tony

  • Support Staff

June 6, 2014 at 9:28 am

Hi Mike,

Capturing the AJAX called used when submitted the attendee data shows this error:

Warning: Invalid argument supplied for foreach() in /wp-admin/includes/plugin.php on line 1395

Which unfortunately can be caused by any one of your plugins.

Firstly, check if WP_Debug is enabled

Personally I would try disabling all plugins and re-test a registration you will likely find it will now work. Then re-activate each plugin one by one, testing a registration in between each one. Then report back with the plugin that causes the issue to re-appear so we can investigate.


mike saunders

June 6, 2014 at 9:37 am

ok i disabled all plugins, the plugin that is causing problems is the: “Nivo Slider WordPress Plugin”


mike saunders

June 7, 2014 at 2:17 am

i used a different slider to resolve the problem

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