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Themeroller styles not working

Posted: April 30, 2014 at 11:45 am


costrom

April 30, 2014 at 11:45 am

Recently upgraded to EE v. Version 3.1.36.5.P from previous. WordPress theme being used is ECO BIZ. Are these two incompatible? Goto http://www.holistic-fairs.com click on fall registration in upper right corner template selected for EE registration form is showing up as a mostly blank white page. All the content transferred correctly new themes/styles selected are not showing up. I should not have to completely customize style.css to get the registration page to something visually appealing. Also, our submit button at the bottom of the registration is not showing up.


Lorenzo Orlando Caum

  • Support Staff

April 30, 2014 at 1:31 pm

Hello,

This issue appears to be happening only on the /event-registration/ pages. The others do load correctly.

Could you temporarily deactivate all plugins and reactivate only Event Espresso and try refreshing the events list page?


Lorenzo


costrom

May 1, 2014 at 10:37 am

I tried this as well as removing the shortcode from the page and refreshing everything. EE is currently the only plugin running and it’s still not pulling styles. Is it relevant that under the Template settings it’s not giving me an option to change from the default layout from the Legacy styles section. It will allow me to change the themeroller style but nothing is showing up on the page. Is this a compatibility issue with the theme ECOBIZ in WordPress? Do you have override code or css stylesheets I can upload for any of the basic themeroller styles to apply? We have limited time to get this page looking right and we need our submit information button back at the bottom.


Lorenzo Orlando Caum

  • Support Staff

May 1, 2014 at 11:30 am

Try temporarily moving the site into defaults:

+ Default WP theme
+ Only Event Espresso running

Then refresh the page. If its still not working then try renaming the espresso folder in this location using an SFTP or FTP client:

wp-content/uploads/espresso

espresso –> espresso1

Be sure to restore your site after testing.


Lorenzo

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