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Thank You Page Incorrect Total

Posted: December 18, 2012 at 4:43 am


skozyk

December 18, 2012 at 4:43 am

Good day. On our Thank You page the total ticket price is shown, even if the registrant paid the early bird price. For example, if the ticket price is $60, however the early bird offers a $10 discount, the total on the Thank You page still shows $60. The registrant is only charged $50 by PayPal, but the Thank You page shows $60 which gives the registrant the impression they will be charged $60. How do we fix this to show the correct amount actually charged? Version 3.1.15.P

Thank you.


Jonathan Wilson

December 18, 2012 at 11:54 am

Hello,

This issue was fixed in an update (3.1.24.3). We are currently on 3.1.29.1.

You will want to follow these instructions to update to the latest version: https://eventespresso.com/wiki/updating-event-espresso/
There are 3.1.15 specific steps to take. Once you are updated, you shouldn’t have the issue anymore.

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