Support

Home Forums Event Espresso Premium Thank You page in Thin Sidebar

Thank You page in Thin Sidebar

Posted: August 26, 2015 at 8:09 am


Brad Held

August 26, 2015 at 8:09 am

I’ve seen issues for this, but my theme (Gantry powered from Rocketheme) doesn’t have a full width template.

Basically, the thank you page is putting all of the content (Congratulations, details) in the sidebar.

I am wondering if I can route the thank you page that is created by EE, to a different page, or if there is someway I can fix it so its more readable. (open in a pop up window, make the sidebar width 955))

You can use the Test Event I set up:
http://ifcon2016.org/events/ifcon-test-2/


Lorenzo Orlando Caum

  • Support Staff

August 26, 2015 at 12:57 pm

Hi there Brad,

What page has the unwanted content? Could you provide a link to that page please?

Your single event page along with the registration checkout appear to be using a full width layout.

Thanks


Lorenzo


Brad Held

August 26, 2015 at 1:15 pm

It’s the Thank You Page at this link.

Feel free to just go through the registration if you cant see it.


Lorenzo Orlando Caum

  • Support Staff

August 26, 2015 at 1:25 pm

That worked, thanks Brad.

The registration checkout page and the thank you page both use a shortcode on a WordPress page. What is the template option that is in use for the registration checkout page?


Lorenzo


Brad Held

August 26, 2015 at 1:30 pm

Both pages are showing as “Default template” (Checkout and Thank You)


Lorenzo Orlando Caum

  • Support Staff

August 26, 2015 at 1:30 pm

Hello again Brad,

I used Safari developer tools and I found the issue. There is a CSS class that is being added that has a width of 100px. Please try adding this CSS via your theme (if supported). Alternatively, please use a plugin like Reaktiv CSS Builder or My Custom CSS:

div#espresso-thank-you-page-overview-dv.width-100 {width:100%;}

Here is a preview out how it should appear:

http://cl.ly/image/0r3q0j3p1M03


Lorenzo


Brad Held

August 26, 2015 at 1:38 pm

Perfect! That fixed it! 🙂

Thanks for your help.

The support post ‘Thank You page in Thin Sidebar’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Brad Held 3 years, 9 months ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!