|
markolson68
|
August 25, 2022 at 3:20 pm
I’m setting up my first events and noticed two major problems:
1. While I clearly have a 7% tax set, EE keeps applying a 15% tax at the last step even though there is nothing in any settings where 15% is specified. This value is being applied out of nowhere. I have emptied the cache and it doesn’t change it.
2. When I go to checkout, it doesn’t show the credit card fields–only their labels. I have stripe enabled.
|
|
markolson68
|
August 25, 2022 at 4:01 pm
I solved #2 but #1 persists. When I select an event, it correctly applies the tax that I specified, but when I go to look at the cart or go to check out, the tax I specified is removed, and a 15% tax is applied to the total. I have not entered 15% anywhere.
|
|
Tony
|
August 26, 2022 at 7:56 am
Hi there,
Is #1 still happening to you? On which event?
You haven’t posted a public link to your site here, so I’ll blur some of my screenshot, but when I register I’m getting 7% tax:
https://monosnap.com/file/mwQj1vhXr8Je4FG9oSA8wrLiMgeNBd
|
|
markolson68
|
August 26, 2022 at 8:01 am
When you tried it, I had the multi-event add-on deactivated. It definitely works properly when deactivated. And much to my delight, it continued to work when I activated it. So I guess it’s fine and just needed to be turned off and on?
When it didn’t work, I don’t think it mattered which event(s) was registered.
|
|
Tony
|
August 26, 2022 at 8:59 am
Ahh if using MER you may have needed to clear your session by visiting /registration-cancelled/
|
|
markolson68
|
August 26, 2022 at 9:03 am
good to know. just curious…where would the 15% have been coming from? It would put in 15% no matter what % I set the tax at and no matter how many events were in the cart.
|
|
Tony
|
August 26, 2022 at 9:10 am
If you started a registration and opened a session before changing the tax amount it may have had the tax line items within the session ready to apply.
The more I think about that it seems unlikely because we confirm the line items when the session updates.
In short, I can only guess currently, I’d need to have seen a cart session and be able to dump the line items (which I can’t now its fixed).
|
|
markolson68
|
August 26, 2022 at 10:06 am
well, hopefully it continues to work properly and if it does it again, i’ll post here again. thank you.
|
