Support

September 19, 2013 at 10:07 am

Hi Maria,

I’ll follow up with each of your questions below:

1. Can an event be “Closed” when a registration limit is reached, rather than when a set time is reached? How do I change that?

Yes. Under Event options where it says Attendee limit you enter the attendee limit quantity:

https://eventespresso.com/wiki/create-a-new-event/#eventoptions

2. On the actual calendar on the website, we would like to to keep a registration count so students know if there is enough space to register 1 or more people

There’s a calendar option that will display a tooltip if you set it to yes. Then under Memory Management you can set “Display Attendee Limits” to yes.

3. When a student registers more than one person it will show up on the event overview as 1 student, when going into “attendees” it shows the real amount. How do we make it shown on the event overview the true number of registrants?

The only way I think this can be done is by not requiring additional attendee info. When you require additional attendee info it links the registrations together, but each attendee is counted as 1 entry.

4.When we receive the registration confirmation we need it to show how they payed (groupon, credit card, etc) and what location they are signing up for (Park Slope or East Village)

This can be done by refactoring the admin email template. This would require roughly 1 – 2 hours of development time to add these new features to the admin email since it’s not user configurable. I will need to check with our developers to see if there is availability. If our development team is booked up, we can advise contacting one of our recommended third party developers:

https://eventespresso.com/developers/event-espresso-pros/

5. When we receive orders for delivery there is not date for when it is to be delivered or time window (11-1, 1-5, 5-7) and also form what store location they are ordering from

This doesn’t sound like an Event Espresso feature. Is this question about e-commerce software running on the site?

6. We have a rescheduling option that does not work.

I don’t beleive Event Espresso has a rescheduling option. Can you please elaborate?

7. We would like to have a “notes” section on the roster for each student – to put any special instruction for our use

Event Espresso has a feature that lets you do this. What you do is add an “Admin View Only” question to the registration form. This will allow you to add notes to a form filed that doesn’t get displayed on the student’s registration form on the front-end.

8. Is there a way to get the event name to change automatically to “(Sold Out) when it closes or sells out? I have been manually going in and changing the name when the class become sold out.

While there isn’t a way to automatically change the actual event name to “Sold Out”, a message can be appended by making a customization to the event_list_display.php template. If you can send us FTP credentials for the website we can make that change with the remaining priority support time.

September 19, 2013 at 10:44 am

Sounds good.