Support

Home › Forums › Event Espresso Premium › Support License Reset

Support License Reset

Posted: February 20, 2015 at 8:09 pm


robert sirkis

February 20, 2015 at 8:09 pm

Is there anyone available to resent my support license? I had to switch to a new host server and the old server is still attached to the license. This was requested by the support staff at the end of the day. I have a commitment to open registration tonight but I can’t get registration open without the license.


Garth

  • Support Staff

    •

February 21, 2015 at 1:57 pm

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

The support post ‘Support License Reset’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Garth 9 years, 2 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso