Home Forums Event Espresso Premium Support License Key was added to Development site

Support License Key was added to Development site

Posted: May 25, 2023 at 6:15 am

Darlene Kuehn

May 25, 2023 at 6:15 am

Hi There,

We are trying to upgrade plugin however having notice as below.

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

I have checked here and found that the domain is same however there was wrong directory where key was added it was development site and which was removed already. Could you please help here to get things working for live domain. Sharing the domain where key added and the one we are expecting.

Key Active on:

Expected Activation on :

Much appreciated your help here.

Thank you


  • Support Staff

May 25, 2023 at 2:04 pm

We’re having trouble with your account… let me fix it and get back to you.

Darlene Kuehn

May 31, 2023 at 4:27 pm

Hi Garth,

Any updates on this?

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