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Support License Key problem

Posted: March 25, 2015 at 9:38 am


wyowino27

March 25, 2015 at 9:38 am

Feeling a bit ticked off. Getting this error on my wordpress dashboard: “You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”
So I followed the instructions that said I need to do a reset on my License Key. But I wasn’t aware I had to pay for this!?! What is that about? I have to pay again? I very confused. I only have it installed on one site. And I’ve paid once already.


Lorenzo Orlando Caum

  • Support Staff

    •

March 25, 2015 at 11:16 am

Hi, your support license key was reset and you’ll receive a confirmation email shortly. Get in touch here with sales/billing and we’ll return the funds for the reset:

https://eventespresso.com/contact/

Thanks

—
Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 1 month ago ago

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