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Support License Key is invalid

Posted: October 15, 2014 at 11:09 am


Joe Faraci

October 15, 2014 at 11:09 am

Hi,
It says “An automatic update for Event Espresso is available but your Support License Key is invalid”. I’ve copy and pasted the key that was on my account page into the Event Espresso General Settings page and I still get the same message. Any help would be appreciated.

Thanks.

Event Espresso version 3.1.36.4.P
WordPress version WP 3.8.4


Lorenzo Orlando Caum

  • Support Staff

October 15, 2014 at 11:28 am

Hi,

Do you have a support license on another account with Event Espresso?

The one that you have logged in with does not have an active support license.


Lorenzo

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