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Support Licence Key Issue

Posted: September 23, 2014 at 7:28 pm


Brian

September 23, 2014 at 7:28 pm

I am getting the message, “You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain”. I have only one domain.

I tried to request a new license key but the request would not submit.


patrick miller

September 23, 2014 at 7:35 pm

Im having the same issue


Michael Almaraz

September 23, 2014 at 7:46 pm

I keep getting this message even after you guys reset my key some time ago…
Please help..

You have the correct Support License Key for Espresso Json Api but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Lorenzo Orlando Caum

  • Support Staff

September 23, 2014 at 9:01 pm

Hi everyone,

We are looking into this issue now. It appears to be happening with Event Espresso 3 updates.


Lorenzo

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