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Support Key not working

Posted: June 26, 2015 at 9:28 am


Infinity Group

June 26, 2015 at 9:28 am

We purchased a license in February of this year and are trying to use the support license key but it keeps saying ” You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.” Can someone please help us? We need to update to the latest version as we are having issues with the current version.


Lorenzo Orlando Caum

  • Support Staff

June 26, 2015 at 9:49 am

Hello, I’ve released your support license key. Please try reactivating it on your site.

https://eventespresso.com/users/infinitygroup/#account-settings

Thanks


Lorenzo

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