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Submit promothion code buttin

Posted: June 5, 2016 at 11:52 pm


digisigns

June 5, 2016 at 11:52 pm

Every time I update my event, the “Submit Promotion Code” button, changes to “submit” and then as you told me that go to promotion>setting, and save. I do that and it works fine again. It happens every time though! How can I correct that?


Tony

  • Support Staff

June 6, 2016 at 2:23 pm

Hi there,

Currently you can not prevent this from happening yourself, however we do have a ticket to prevent this from happening.

Once that ticket has been fully tested and it has been confirmed that it fixes the problem it will be included within the next version of Event Espresso.


Josh

  • Support Staff

June 16, 2016 at 1:54 pm

We found a fix and the fix is included in the latest releases of Event Espresso 4 core and the Promotions add-on. You can update to Event Espresso 4.9.2 and/or Promotions 1.0.7 to get the fix.


digisigns

June 22, 2016 at 3:59 pm

I am still having this problem – I update to the new event esprosso version as well but it is still there?


Lorenzo Orlando Caum

  • Support Staff

June 23, 2016 at 8:53 am

Hello,

We can investigate this further. What are the version numbers for Event Espresso and the Promotions add-on?

You can find that information within your WP Plugins screen.


Lorenzo


digisigns

June 23, 2016 at 11:59 am

Version 4.9.1.p for EE

Version 1.0.7.p for EE promotions


Josh

  • Support Staff

June 23, 2016 at 2:09 pm

I’m sorry there’s not much we can do about this. We’ve re-opened the ticket to fix the issue where the promotions config gets reset unintentionally.

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