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Edgar Antillon
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March 14, 2014 at 3:57 pm
Hello. I have seen other post about this, but none fix the issue.
Submit button does nothing on the registration form. Theme developers take long to answer, so I was hoping you might be able to help.
site is http://www.concealedcarryforfree.com.
I do run plugins, but they have never interfered before, issues started when I update my current theme. Again, I have contacted them, but was hoping you could help.
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Jonathan Wilson
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March 14, 2014 at 4:03 pm
Hi Edgar,
I have looked at your site and ran a test registration without any issues. I am using the latest version of Google Chrome. What browser are you using?
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Edgar Antillon
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March 14, 2014 at 4:13 pm
I tested it with Chrome and IE. This is has been ongoing since last night.
I too tested it with Chrome and it worked, and made a note at the top for students. However, I had a several call today saying chrome was not working, again I ran a test and it didn’t work either.
The specific class I tested was http://concealedcarryforfree.com/event-registration/?ee=126.
Thanks for the help!!!
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Lorenzo Orlando Caum
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March 14, 2014 at 4:28 pm
Hi Edgar,
I also ran a test registration (did not confirm) with the current version of Chrome.
Do you by chance have a backup of your theme that you can temporarily move into place?
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Lorenzo
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Edgar Antillon
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March 14, 2014 at 4:37 pm
No. Something I know I should do, but I don’t.
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Josh
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March 14, 2014 at 6:36 pm
Hi Edgar,
It sounds like the form validation script might be breaking. It looks okay when I try it out in Chrome and Firefox.
Sometimes the host will have backups of your site, they may be able to send you a copy of a recent backup, the theme author should be able to send you a copy of the prior version too.
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Edgar Antillon
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March 14, 2014 at 10:38 pm
So I think I solved the issue. I just tested it in IE and Chrome. Tested two separate events, and both went through. Could you test it?
I disabled my Displet Pop and it worked. This plugin works off of cookies, not sure if it matters. The weird thing is that it started yesterday, and nothing changed with the plugins in the time period. Either way it seems to work, but if you can test it, it would be great.
Thank you guys so much for the help and support.
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Dean
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March 17, 2014 at 1:54 am
Hi,
I tested this out in Chrome and IE11 and the registrations went through ( I did not confirm either of them), so it appears the submit button is functioning now.
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