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Alan
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June 9, 2016 at 12:09 pm
I just purchased the Stripe Gateway add-on, downloaded it, installed it, and activated the plug-in, but Stripe does not show up as an option in the Payment Methods. All steps were successful without any error messages.
I am currently running EE 4.8.48.p on WP 4.5.2. Everything else seems to be working properly and the license key is showing the green key on the General Settings screen.
How do I get Stripe to show up as a payment option?
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Josh
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June 9, 2016 at 2:37 pm
Hi Alan,
There are a few things that may prevent Stripe from showing up as a payment option. One is if the server doesn’t meet the requirements to run Stripe payments. There are 3 dependencies for Stripe which are cURL, JSON and MBSTRING. These must be enabled on the server for Stripe to work.
If you go to Event Espresso > Maintenance > System Information, then scroll down to where it says: remote_posting does it say “Your server has fsockopen and cURL enabled.”?
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Alan
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June 9, 2016 at 2:45 pm
fsockopen is enabled but cURL is disabled.
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Josh
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June 9, 2016 at 2:48 pm
Yeah you’ll need to contact your hosting company and ask them to enable cURL or move your site to a server where cURL is included. Stripe cannot function without cURL.
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Alan
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June 9, 2016 at 2:50 pm
I am running on my own server, so I will go in and enable cURL myself. I just didn’t see it listed in the install docs as a requirement.
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Josh
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June 9, 2016 at 3:23 pm
You didn’t see it listed as a requirement because you didn’t look here:
https://eventespresso.com/requirements/
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