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Strange error message (blank) in home page after Event EE$ install

Posted: March 14, 2014 at 1:18 am


Renzo Carlucci

March 14, 2014 at 1:18 am

I have a box red for error with no text after install EE4.
You can see it in this site: http://www.mediageo.it
If I deinstall Events, it come back regular.
Any suggestion?


Dean

March 14, 2014 at 5:14 am

Hi,

Do you still have Event Espresso 3 installed and active?

Which version of EE3 are you upgrading from or is this the first time you have installed any Event Espresso version on your site?

Where about is this box (admin or front end)? I couldn’t see anything on the site.


Renzo Carlucci

March 14, 2014 at 7:54 am

Hi,
I have activated again Event Expresso 4.1.9.reg
Please check a.s.a.p.

Regards


Tony

  • Support Staff

March 14, 2014 at 10:12 am

Hi Renzo,

The red box is for event espressos ajax notices and should be hidden unless in use.

The sites theme is forcing that Div to be visible. Within the themes style.css file line 552 has this:

#homeGallery .acad-images > div > div {
visibility: visible!important;
cursor: default;
}

The visibility: visible!important; is what is causing the box to be displayed. As it is using !important it is not simple to override, I would recommend removing that rule.


Renzo Carlucci

March 14, 2014 at 4:09 pm

This is a setting of the Juice template. I have tryied to remove the rule with no success. Do you need a backend access?
Regards


Lorenzo Orlando Caum

  • Support Staff

March 14, 2014 at 5:22 pm

Hi Renzo,

I’m not seeing the red box on your homepage. Were you able to adjust your CSS file?


Lorenzo


Renzo Carlucci

March 15, 2014 at 9:30 am

Yes following your instruction it is gone away but the “featured articles” that was in the blank space are not visible any more.
I think there are other conflicts.


Seth Shoultes

  • Support Staff

March 17, 2014 at 9:40 am

Looks like you have a Javascript error on your page:
Timestamp: 3/17/14, 9:39:28 AM
Error: TypeError: $(…).attr(…) is undefined
Source File: http://www.mediageo.it/wp-content/themes/juiced/js/acad.min.js?ver=3.8.1
Line: 10


Renzo Carlucci

March 23, 2014 at 12:51 pm

Please let me resume:
– I have a fresh install with a juice theme (payed)
– I install the Event Expresso Lite and it works.
Finally I decide to buy the Event Expresso license and I get this problem! I cannot lose all this time and I have to abandon this plugin. Money lost!


Tony

  • Support Staff

March 25, 2014 at 4:39 am

Hi Renzo,

What is the issue currently?

The initial issue was caused by your sites theme applying styling. What changes did you make to fix this?

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