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careertraining
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March 7, 2022 at 2:20 pm
This error appears on checkout intermittently.
When it does, I go in to the Squareonsite gateway settings and see this notice
I have to disconnect and reconnect the gateway. How can we prevent this from happening?
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Tony
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March 8, 2022 at 4:30 am
Hi there,
We’ve had a couple of reports of this but so far have been unable to reproduce.
We’ve just pushed an update to the Square payment method which includes some additional code to try and check all the values which relate to the above error and also adds a bunch of logging to try and narrow this down some.
Can you please update to version 1.0.2 of the Square payment method and see if this continues? If so we can then take a look at your payment method logs to see if anything stands out there.
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careertraining
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March 8, 2022 at 10:41 am
Thanks.
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