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Square payments no longer connect

Posted: December 3, 2023 at 7:43 am


jgillespiect

December 3, 2023 at 7:43 am

When I try to connect with square, I get a blank white page where it typically would ask to allow square certain access. I already tried manually downloadng the core event espresso and uploading. Didnt change anything. So I am unable to do business until this fix is in. It worked find early last week.

https://connect.eventespresso.com/square/forward?return_url=https%3A%2F%2Fwww.proscrumtraining.com%3Fwebhook_action%3Deea_square_grab_access_token%26square_slug%3Dsquareonsite%26nonce%3D7276ef3639%26livemode%3D1&scope=PAYMENTS_WRITE+PAYMENTS_READ+ORDERS_WRITE+ORDERS_READ+MERCHANT_PROFILE_READ+CUSTOMERS_READ+CUSTOMERS_WRITE&modal=1


Rio

  • Support Staff

December 3, 2023 at 6:29 pm

Can you tell us what was the last thing you did? did you update any theme or plugin or change anything in your php setting etc?

Let’s do some troubleshooting.

please check this article here.
https://eventespresso.com/wiki/troubleshooting-checklist/

let’s start with theme or plugin conflict.

You can use https://wordpress.org/plugins/health-check/ or any similar plugin.

You can do the above using Troubleshooting mode:

Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.

That will disable all plugins and switch to a default theme and then allow you to enable specific plugins in troubleshooting mode. Once disabled you will revert back to the current state. The same thing applies to theme.

let us know what you found out.

thanks

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