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Square Disconnects Monthly – New Post

Posted: September 1, 2023 at 11:56 am


mkreik

September 1, 2023 at 11:56 am

I have several support posts regarding Square OAuth connection expiring every month. Each time the posts are closed without the issue being resolved, and I have to create another post. Why are they being closed? When will this issue be resolved? We have had the issue each month since we started using the EE Square plugin February 2023.

Here are the previous posts:

https://eventespresso.com/topic/square-disconnects-monthly/
https://eventespresso.com/topic/square-oauth-token-expires-regularly
https://eventespresso.com/topic/apple-mastercard-with-square/


Ted Karlsalr

September 3, 2023 at 10:25 am

We have the same issue for months and still waiting for a fix!


jgillespiect

September 5, 2023 at 7:43 am

Same issue and even if not fixed can we get a notification so that I don’t continue to lose sales?


Garth

  • Support Staff

September 5, 2023 at 8:11 am

Our gateway developer experienced the Square disconnect recently and is looking into it again because he can re-test after it’s failing.


mkreik

September 8, 2023 at 11:11 am

Disconnected again for the 7 month in a row. Please fix this.


Garth

  • Support Staff

September 13, 2023 at 4:29 pm

This is a high priority for us and we’re looking into it further.

The support post ‘Square Disconnects Monthly – New Post’ is closed to new replies.

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