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Split: Registrations Export Time out

Posted: October 28, 2015 at 12:33 pm


Grace Combs

October 28, 2015 at 12:33 pm

Last week, I was able to download 4800 registrants and today I can’t download 5050 registrants. Since other people are having the same issues, are you sure it is not a fix on your side? I just would expect a little more flexible functionality from a plugin that costs over $250.


Lorenzo Orlando Caum

  • Support Staff

    •

October 29, 2015 at 9:01 am

Hi Grace,

Generating a report for thousands of registrants requires a large amount of processing power to pull that information from the database.

Please see the following support post for a workaround:

https://eventespresso.com/topic/registrations-export-time-out/#post-178446

Based on what you have shared, you should be able to retrieve that information by generating the report in two batches.

—
Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 8 years, 6 months ago ago

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