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Split: Export CSV Not Showing Registrations

Posted: February 20, 2015 at 8:29 am


mhackman

February 20, 2015 at 8:29 am

Any update on this?

I’m having a serious problem. All of the .csv files I am downloading are wrong.

For example all of the Attendees have a ‘lock’
https://www.dropbox.com/s/knhpsowrnd3gmds/Locks.JPG?dl=0

But only two attendees show up on the .csv
https://www.dropbox.com/s/cz6fq9rvy304ue0/Only%202%20records.JPG?dl=0

Is there a fix for this?!?!


Tony

  • Support Staff

    •

February 20, 2015 at 8:46 am

Hi,

For the registrations shown here:

https://www.dropbox.com/s/knhpsowrnd3gmds/Locks.JPG?dl=0

What colour is the TXN Date (the column to the right of email)?


mhackman

February 20, 2015 at 9:08 am

Registration date is GREEN
https://www.dropbox.com/s/k7834lu6ssvcf5n/TXTN%20Color.JPG?dl=0


mhackman

February 23, 2015 at 8:30 am

This is a major issue. Any update to this? I have purchased a support ticket.


Josh

  • Support Staff

    •

February 23, 2015 at 1:56 pm

Hi Colin,

I logged into your website and found that the site does not have the latest up to date version of Event Espresso 4.6. Can you update the site? If not, someone support staff can run the update on your site since you purchased a support token.

The support post ‘Split: Export CSV Not Showing Registrations’ is closed to new replies.

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Status: closed

Updated by  Josh 9 years, 2 months ago ago

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