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Neeltje Maxwell
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April 2, 2014 at 12:21 pm
I am still having this issue as well. Please let me know what to do. CLient is furious.
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Lorenzo Orlando Caum
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April 2, 2014 at 12:27 pm
Hi Neeltje,
This setting is not something that is setup in Event Espresso. It depends on having guest checkout enabled in the merchants PayPal account:
https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside
It is also only available if the merchant has a Premier or Business account. Additionally, this option is only available for certain countries.
Could you let us know where the merchant is based so we can provide some additional recommendations?
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Lorenzo
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Neeltje Maxwell
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April 2, 2014 at 1:01 pm
EE4 does not allow for Guest Checkout through PayPal Standard. The PayPal Standard option takes the user to PayPal’s payment page which only provides them the option to login to their PayPal account, or to create a new account. I do have the optional setting as on in paypal. Still no luck.
HELP
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Neeltje Maxwell
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April 2, 2014 at 1:05 pm
website is stlreia.com
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Lorenzo Orlando Caum
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April 2, 2014 at 2:19 pm
Hello,
Please see my earlier response here:
https://eventespresso.com/topic/split-event-espresso-4-guest-checkout-on-paypal-standard/#post-89869
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Lorenzo
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Neeltje Maxwell
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April 2, 2014 at 2:40 pm
I have that set up correctly and still it does not work.
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Lorenzo Orlando Caum
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April 2, 2014 at 3:08 pm
Hello again,
I just created a new test site and added my PayPal as the merchant account. I do see the guest checkout option:
http://cl.ly/image/402w080y322J
http://cl.ly/image/2f0T1u231a1S
Please ask your client to follow up with PayPal support.
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Lorenzo
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Neeltje Maxwell
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April 3, 2014 at 1:28 pm
Already did all settings are the way they need to be. Now I had a previous issue with paypal with reoccurring items it forces people to sign up for obvious reasons. Is this something that Event espresso may be calling by accident somewhere?
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Josh
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April 3, 2014 at 3:25 pm
Hi there,
I checked and Event Espresso doesn’t send recurring items. Have you tried using a different browser when you test out PayPal payments along with Event Espresso? The reason I ask is because if you use a browser where you’ve recently logged in to a PayPal account, PayPal.com will leave a cookie on your browser so the next time you go to PayPal.com (in this case from your EE checkout) they’ll assume you have a PayPal account and the guest checkout option will not appear.
As an aside, I checked stlreia.com and it’s running Event Espresso 3. Are you running Event Espresso 4 on another website?
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