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ibergelson
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February 25, 2015 at 10:38 pm
I’ve updated to Espresso 4.6.11.p. I’m having the duplicate “Event Registration Details” email even after following the instructions above (“…edit the Registration approved Primary registrant email, then blank out the “To:” field, then save…”). I’m getting 2 of these emails with each registration. Any ideas?
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Lorenzo Orlando Caum
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February 26, 2015 at 1:35 pm
Hi there,
I’ve split your support post reply from the original support post here:
https://eventespresso.com/topic/duplicate-event-registration-details-messages-sent-to-customer/#post-143317
If you see an existing support post that sounds like your issue, then please create your own support post and then include a link to the support post that you saw. This will help us prevent confusion when multiple members are posting.
Does your registration approved message type look like this?
http://cl.ly/image/212y1u1K411y
Also, does the registrant recipient for the registration approved message type look like this?
http://cl.ly/image/3C1V2u1H0a3c
We are trying to determine if there is a duplicate shortcode in use.
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Lorenzo
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