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shoreshdavid
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November 17, 2021 at 6:06 pm
Greetings,
In the Registrations for our most recent event, whenever we click the “Resend Registration Details” action, we’re immediately taken to a white page that simply reads:
Sorry, you are not allowed to access this page.
Though if we click “Resend Ticket Notice” then that one works as designed. Any ideas about what might be causing this error? I know in the past we were able to resend registration emails without an issue.
Thank you for your time.
Kind Regards,
Chris
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stateline
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November 18, 2021 at 9:25 am
I am having this same issue. Hopefully, we will get a response and some help.
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Seth Shoultes
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November 18, 2021 at 10:40 am
Hi there,
Our developers are looking into issues with the latest update and should have an answer and/or software updates released soon.
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shoreshdavid
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November 22, 2021 at 5:51 pm
Hello Seth,
For us, the latest update (version “4.10.17.p”, I believe) seems to have resolved the issue. Thank you.
Kind Regards,
Chris
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Tony
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November 23, 2021 at 4:00 am
Hi Chris,
Thank you for letting us know the update worked for you.
Any further problems please let us know.
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