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Sorry, there was a security error and your registration was not saved. (Help!)

Posted: November 4, 2013 at 11:16 am


lculberson

November 4, 2013 at 11:16 am

Help! I have two customers using EE and they are receiving this error: Sorry, there was a security error and your registration was not saved.

This is after updating EE. Everything was fine before. I have deactivated W3 Total Cache and am still receiving the error. I have not created any custom templates.


lculberson

November 4, 2013 at 11:27 am

The website is http://douglasvillefumc.org


lculberson

November 4, 2013 at 11:39 am

EE version is 3.1.35.1.P
WordPress version is 3.6.1


Josh

  • Support Staff

November 4, 2013 at 12:10 pm

Hi there,

It appears that all of Event Espresso’s templates (which many of them are likely out of date) have been copied over to /wp-content/uploads/espresso/templates. If you go to Event Espresso>Template settings there will be a button that says “Rename Templates Directory”. This will rename the directory and allow the correct templates to load up.


lculberson

November 4, 2013 at 12:13 pm

Yay! Thanks. I guess I missed that fix in the forum. Appreciate it.

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