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skleijer
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December 15, 2014 at 5:21 am
Hi, when registrating for an event in the final receipt, everything is displayed correctly. However, the email that is send to the primary registrant does display all answers and questions in the right order, except for the first and last name of the registrant.
Can you please tell me how to solve this?
Kind regards,
Sya
System information:
WordPress Versie:
4.0.1
PHP Versie:
5.3.29-1~dotdeb.0
MySQL Versie:
5.1.73
Event Espresso Version:
4.4.6.p
WordPress Adres (URL):
http://test2.design-bakery.nl
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Dean
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December 15, 2014 at 6:37 am
Hi,
To clarify are you wanting it so that it displays Surname then First name? Or is this something different? If so please provide a screenshot of what it currently looks like.
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skleijer
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December 15, 2014 at 7:16 am
Hi Dean, no that is not exactly what I mean.
The following screenshot is the confirmation email. Neither first name or last name is displayed in the question and answers list. The inset and onset are. That looks strange.
http://test2.design-bakery.nl/wp-content/uploads/2014/12/screenshot-confirmation-email1.jpg
The receipt registrants get online is ok. Although the inset is a little bit out of place.
http://test2.design-bakery.nl/wp-content/uploads/2014/12/receipt.jpg
Kind regards
Sya
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Lorenzo Orlando Caum
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December 15, 2014 at 9:32 am
Hi Sya,
Is the information for the missing fields here (http://test2.design-bakery.nl/wp-content/uploads/2014/12/screenshot-confirmation-email1.jpg) appearing when you view the registration within your WordPress dashboard?
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Lorenzo
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skleijer
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December 15, 2014 at 10:09 am
Hi,
Erverything appears to be in order on the admin side.
These are answers to perdonal questions so the are obligatory.
Kind Regards,
Sya
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Lorenzo Orlando Caum
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December 15, 2014 at 11:01 am
Hi Sya,
Could you share a link to an event so we can take a look at this issue further?
Please email the link to the email address below and also include a link to this support post.
support [at] eventespresso.com
Thanks!
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Lorenzo
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