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Site License wont upgrade

Posted: September 1, 2014 at 2:34 pm


Valor Training Group

September 1, 2014 at 2:34 pm

Hello,

I have EE installed on a site that was originally supposed to be a multi-site but it’s not being used that way. I have EE activated on only one site. I have been able to auto upgrade before but right now I’m being told I can’t upgrade the mailchimp addon because I only have a license key for one site.

I will manually update this time but ask you to look into this for me.

Thanks.


Dean

September 2, 2014 at 1:06 am

Hi,

Did you network activate the plugin? If so please disable and activate solely on the single site.

If not please advise.


Valor Training Group

September 2, 2014 at 7:37 pm

It was never network activated. The updates had been working fine until this last Mailchimp one.


Lorenzo Orlando Caum

  • Support Staff

September 2, 2014 at 8:41 pm

Hi,

Try manually upgrading the add-on through WordPress plugins.

You can download the latest version from your account page here:

https://eventespresso.com/users/dwilke/

Then backup your WordPress site and login to your WP dashboard for the site running Event Espresso. Deactivate MailChimp.

Then go to the Network Admin area and then Plugins and delete and remove the MailChimp integration. Then upload the latest version.

Return to the WP dashboard for the site running Event Espresso and go to Plugins. Then activate the MailChimp plugin.


Lorenzo


Valor Training Group

September 3, 2014 at 10:29 am

Lorenzo,

I had already done that and I’m good to go. I just wanted to make sure it would update in the future.

Thanks.

Laran


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 12:06 pm

It should work as expected for future upgrades. If not, just create a new support post to let us know.


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 12:06 pm

It should work as expected for future upgrades. If not, just create a new support post to let us know.


Lorenzo

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