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Site License Keys Reset still pending

Posted: February 25, 2013 at 6:44 am


CITI Support

February 25, 2013 at 6:44 am

Hi, on Friday I asked if my key could be reset so that we could use it on the public website instead of the testing site.

It is still pending, could you please advise me how I can get this to be reset.

It is getting quite urgent now.

Thanks

Mark


Josh

  • Support Staff

    •

February 25, 2013 at 10:09 am

Hi Mark,

Sorry for the delay, I didn’t see a request come in for your site on Friday, however I saw the one that just came in and reset the key for you.

Please note: You will need to remove the key from the testing site so that our server doesn’t get pinged by two sites, which will lead to more errors.


CITI Support

February 26, 2013 at 3:04 am

Hi – I have removed the license from the development server (wordpress.eciti.co.uk) and applied the license code to the live server (citi.co.uk).

Would it be possible to make sure the site license applies to citi.co.uk now please?

Thanks

Paul


Josh

  • Support Staff

    •

February 26, 2013 at 8:37 am

Hi Paul,

It says it’s active on http://www.citi.co.uk.

The support post ‘Site License Keys Reset still pending’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Updated by  Josh 11 years, 2 months ago ago

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