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Hanna Koskinen
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September 16, 2014 at 11:55 am
Hi,
first of all my site crashed two hours ago and the reason wp gave me was the EE4 + MailChimp when I went to look for the lost plugins. Neither can I upload back, so my site has no ticket shop.
secondly, I thought I ordered support + the program. Somehow I have basic installation pending on my account (which I could not activate, as it site wanted me to fill the form and then sent me back to the site and nothing happened…) So I did it myself and was happy. Now I would like to change it to support, not the basic install as this I know now and the other I seriusly need.
Well, I intalled it myself and yesterday when I tested it it worked fine. Today it went down and now I cannot recover it (please see problem number one).
I wonder if you could help me asap? The login information has been sent to your email. This is really a pity, I have had a lot of issues with the localization (I just gave up), and no I do not have a ticket shop at all.
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Lorenzo Orlando Caum
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September 16, 2014 at 12:22 pm
Hi,
We received your request so I’ll go ahead and reply there.
Thanks
—
Lorenzo
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Jonathan Wilson
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September 16, 2014 at 1:41 pm
Hi Hannah,
I replied to your email. Can you email the FTP credentials to me?
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