Posted: May 27, 2015 at 6:52 am
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hello! The problem suddently apprears a few days ago. the impact is important because we cannnot registrer anymore to events on the site. The site is configured to autoupdate wordpress and modules. we use event expresso 4.6.28.p Flo Jo |
Hi Florent, you mentioned that you are seeing 500 errors on your site. Those may be fatal errors. Could you temporarily enable WP debugging on your site by adding this macro towards the middle of your wp-config.php file? https://gist.github.com/lorenzocaum/848801a1173be464fbe7#file-gistfile1-php Then try a registration or two to trigger the error. From here, go to this location using an SFTP or FTP client like Cyberduck or FileZilla: /wp-content/debug.log Copy and paste any errors shown there into a reply. Then turn WordPress debugging back off: https://gist.github.com/lorenzocaum/848801a1173be464fbe7#comment-1239850 — |
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Hi Lorenzo, We can’t find any errors in the logs files. Memory, CPU all seems normals. The WP memory is set to 128Mo. We’d like to rollback the Event Expresso plugin to an older version. Could you tell me how I can do that? Where could I find the 4.6.27.p version? Thanks ! |
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Hi! |
Yeah we definitely do not recommend leaving the full logging feature turned on. It should only be activated while doing troubleshooting if need be, then deactivated when troubleshooting is done. |
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