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Sing Up pages

Posted: February 13, 2018 at 2:01 pm


Tjeerd

February 13, 2018 at 2:01 pm

Hello,

When i go to my event page to sing up. I don’t see my question. How can i solve this?


Tony

  • Support Staff

February 14, 2018 at 1:42 am

Hi there,

So you created a custom question within Event Espresso -> Registration Form -> Questions?

Did you add that question to a ‘Question Group’ and then enable that group on the event?

https://eventespresso.com/wiki/add-questions-event-espresso-question-groups/


Tjeerd

February 14, 2018 at 8:03 am

Hi,

Yes i did!


Tony

  • Support Staff

February 14, 2018 at 9:35 am

If you go to Event Espresso -> General Settings -> Critical pages

What page do you have set for the ‘Registration Checkout’ page?

Can you add a screenshot of that section here?

http://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


Tjeerd

February 14, 2018 at 10:52 am

Thank you, there was a page set that was already in use. I have created a new page with shortcode [ESPRESSO_CHECKOUT]. Now it all works. Please note that the checkout page may not be placed near a main page.


Tony

  • Support Staff

February 14, 2018 at 12:52 pm

Please note that the checkout page may not be placed near a main page.

I’m sorry, but I’m not sure what this means, can you provide more details?


Tjeerd

February 14, 2018 at 12:55 pm

If you have ;
http://www.yourwebsite.com/checkoutpage , it works

If you have ;
http://www.yourwebsite.com/events/checkoutpage , it won’t work


Tony

  • Support Staff

February 14, 2018 at 1:20 pm

That’s true for /events/ because /events/ is the slug for EE events, meaning with:

http://www.yourwebsite.com/events/checkoutpage

You actually telling WP to look for the post with the title ‘checkoutpage’ on posts using the slug ‘events’, so in other words an EE event with the slug ‘checkoutpage’.

You can set the checkout page to be a child of any other page other than ‘events’ (or whatever page you have with the same slug as the EE events)

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Updated by  Tony 3 months, 1 week ago ago

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