Support

December 15, 2020 at 9:29 am

Hi Phil,

So you only want a single email to go out to just the primary registrant listing all of the ticket types (with their qty)?

Changing the header/footer within the message template currently isn’t easily done.

However, you can simply the text shown on the email within the template editor.

Go to Event Espresso -> Messages -> Default Message Teampltes -> Registration Approved -> Edit Primary Registrant.

Make sure that [RECIPIENT_EMAIL] is in the TO field and the toggle switch is on for that message type.

In the main content section you’ll just want something like:

Thank you for registering for the following courses:

<ul>[TICKET_LIST]</ul>

(Remove the [EVENT_LIST] shortcode from that section.

Then in the TICKET_LIST section just use:

<li>
    <strong>[TICKET_NAME] x [TKT_QTY_PURCHASED]</strong>
</li>

Save and test a registration.

Is that what you are looking for?

December 17, 2020 at 9:14 am

Ah, my apologies. I didn’t realise the beginning was the event name.

That changes things a little as you’ll need to call the EVENT_LIST section.

So where you currently have [TICKET_LIST], change that to [EVENT_LIST]

Empty the event list section and replace it with:

<li><strong>[EVENT_NAME], [RECIPIENT_TICKET_LIST]</strong></li>

Then in TICKET_LIST use:

[TICKET_NAME] x [TKT_QTY_PURCHASED]

December 18, 2020 at 9:35 am

Nope, not forgotten but the short answer is you can’t bulk edit the datetimes so I’m trying to find a better solution than just ‘edit them manually’ 🙂