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amphora
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September 22, 2016 at 10:06 am
Hello. I searched through the forums and didn’t see anything about this. My apologies if it has already been addressed and I missed it.
When there is an event purchase and the customer is taken to the order confirmation / invoice screen, the actual shortcode is being displayed. [DTT_NAME] is showing as well as the shortcode for the event registration. Unfortunately, I accidentally closed the customer event confirmation page and cannot remember the exact shortcode for the event registration.
How do I get the shortcodes to work and not show the actual shortcode? I do not want [DTT_NAME] and the shortcode for registration being visible.
Thank you and I hope this made sense!
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Tony
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September 22, 2016 at 12:41 pm
Hi there,
Can you let me know the full version number of Event Espresso 4 you are running please, you will find this within your plugins list or it should also be at the bottom of the admin.
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amphora
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September 22, 2016 at 3:03 pm
Absolutely. Thank you for your help! I have Version 4.9.12.decaf
I should mention that the email confirmation works perfectly. It’s just the confirmation right after checkout that shows the shortcodes.
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Lorenzo Orlando Caum
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September 23, 2016 at 9:36 am
Hello,
Those shortcodes are referencing information that can be edited through the event editor in the regular version of Event Espresso 4. They are not available in Event Espresso 4 decaf.
You can remove them through Event Espresso –> Messages –> Receipt and then click on Purchaser.
Scroll down to the Datetime_List area and then remove these shortcodes and save changes:
[DTT_NAME]
[DTT_DESCRIPTION]
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Lorenzo
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