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karks88
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April 29, 2022 at 6:15 am
Hi, I’ve got a client’s site using PayPal Express Checkout Smart Payment Buttons (with Venmo). They’ve not been able to see the Venmo option at checkout, what’s in the documentation doesn’t appear to match what they’re seeing in the Venmo app.
Any advice for getting the Venmo app set up to see it as a payment method? It seems like they’ve changed the UI quite a bit. I found a YouTube tutorial from 2020, but that appears outdated as well.
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Garth
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May 2, 2022 at 8:14 am
PayPal/Venmo is tricky and not kind of quirky.
Venmo will appear on mobile devices when an attendee has the Venmo mobile app installed and when merchant payments are enabled in the app. An attendee can enable merchant payments through the Venmo app –> Settings –> Connect Browsers and then connect the browser.
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karks88
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May 2, 2022 at 8:27 am
This reply has been marked as private.
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karks88
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May 2, 2022 at 8:28 am
https://www.dropbox.com/s/8id686g42rre3bk/venmo.png?dl=0
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Joao Victor
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May 2, 2022 at 4:17 pm
Hi there!
Thanks for getting back to us!
You can find a Youtube video teaching how to Pay With Venmo Online: https://www.youtube.com/watch?v=64I5VSFmBMs – make sure you have followed everything stated in the video.
Let me know how it goes!
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karks88
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May 3, 2022 at 2:19 pm
Thanks, Joao! I sent that very same email to my client before contacting support. It seems that may be outdated as well – at least compared to whatever they have installed. I’m going to see if I can find any other recent tutorials.
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Joao Victor
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May 3, 2022 at 2:44 pm
Hi there!
Thanks for getting back to me!
Yes. I also recommend getting in touch with Venmo support, just to make sure that you are receiving the most recent information.
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