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Setting Mailchimp Group cleared previous groups set

Posted: July 25, 2019 at 1:15 pm

Marcia Chadly

July 25, 2019 at 1:15 pm

I just updated to the latest Mailchimp extension so that hidden groups were visible again. In testing, I discovered that when a person registers the group specified to be set is set BUT all of the previously set groups for that person in Mailchimp are cleared. Setting a group used to add it self to the current state not overwrite it. This is a big problem for us – we will lose important information in Mailchimp. I looked for a setting related to this but don’t see one.

Marcia Chadly


  • Support Staff

July 30, 2019 at 5:37 am

Hi Marcia,

This isn’t an issue with the latest changes (to show the hidden fields), it’s an issue since we switched over to the use the latest version of the MailChimp API.

I’ve created a ticket to investigate this further.

Marcia Chadly

July 30, 2019 at 8:06 am

Thank you! I’ve had to disconnect the MailChimp integration until this is fixed. Marcia


  • Support Staff

July 30, 2019 at 1:14 pm


There’s a new version of the MailChimp add-on (version 2.4.4) available now that fixes this issue.

Marcia Chadly

July 31, 2019 at 8:10 am

Thank you!

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Status: closed

Updated by  Marcia Chadly 4 months, 2 weeks ago ago

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