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Send Customer Reference Number to Payeezy

Posted: July 30, 2019 at 12:47 pm


July 30, 2019 at 12:47 pm

We are using the First Data Payeezy plugin and need to send a generated value as their “Customer Reference Number” field. We want to use this field to help track payments. Can you point me in the right direction to set this up?


  • Support Staff

July 30, 2019 at 1:42 pm


I checked, and the First Data Payeezy plugin does send a generated value to the reference_no field in the api call.

If you need to change how that value is generated, you could make use of the FHEE__EEG_Payeezy_Onsite__do_direct_payment__request_content filter hook in a custom function in its own plugin.


July 30, 2019 at 4:33 pm

The field we are looking for is blank in the report I have currently, so it may be a different field. Is there a reference of field names for the data sent? I looked at the online docs for the Payeezy API but did not see “reference_no”. I see “customer_ref” in the level 2 fields but I might not be looking in the right place.


  • Support Staff

July 31, 2019 at 7:30 am

Hi there,

This is the doc for the service used by the payment method:

May I ask, which documentation are you looking at above?

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Updated by  Tony 4 months, 2 weeks ago ago

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