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Selling tickets but no tickets for the registrant/buyer

Posted: August 17, 2014 at 2:08 pm


Mariela Parra

August 17, 2014 at 2:08 pm

Hi,

I have to admit that I needed an event application that helped me to sell tickets for my event. I purchased EE4, installed and well, started selling tickets.

I started getting phone calls and emails from people asking “Where are my tickets? Are you going to send them by mail? Is there a link to see my tickets?”, etc.

I realized that I have to buy a ticketing add-on and that there is none for EE4 but for EE3.

What do you recommend me to do? How Am I supposed to control access to the theatre the day of the event? Manually with a printed list?

Mariela


Tony

  • Support Staff

August 18, 2014 at 8:03 am

Hi Mariela,

You are correct in that EE4 currently does not support a Ticketing Add-on, both the Ticketing Add-on and both the mobile apps will need to be re-written to be compatible with EE4.

What do you recommend me to do? How Am I supposed to control access to the theatre the day of the event? Manually with a printed list?

You could print a list of the registrations for the event and check the names off on attendance, or request that all attendees bring a copy of the confirmation receipt, although I would recommend the former as it will be easier to manage (attendee forgetting the confirmation emails etc)

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