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Sage Pay

Posted: February 28, 2016 at 3:43 am


westonemanor

February 28, 2016 at 3:43 am

Hello,

Currently I am in Sage Pay’s test environment and have entered the correct vendor name. I have also added my web server in the valid ip field in sage pay.

However I keep getting 4000 error saying that “The VendorName is invalid or the account is not active.” whilst using test cards provided by sage pay.

Any Ideas?

Thanks


Lorenzo Orlando Caum

  • Support Staff

February 28, 2016 at 10:28 am

Hello,

Could you double-check that debug mode is enabled through the payment settings page for Sage Pay? This triggers testing mode.

https://eventespresso.com/wiki/sage-pay-payment-gateway/#setup


Lorenzo


westonemanor

February 28, 2016 at 11:33 am

Right, I that wasn’t set to enable.

I will let you know soon if this works.

Many Thanks

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