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Resend Ticket

Posted: November 13, 2014 at 2:31 pm


Mark Ambrose

November 13, 2014 at 2:31 pm

WP v. 4.o
EE3 with all add-ons
New Installation

If an attendee status is manually changed to completed, how can have a ticket sent to them? Also, how can we manually resend a ticket?


Lorenzo Orlando Caum

  • Support Staff

    •

November 13, 2014 at 2:49 pm

Hi, this can be done by clicking on the email icon in the actions column for the attendee from the attendee reports screen for that event:

http://cl.ly/image/2r0T0J1O3V3x

—
Lorenzo


Mark Ambrose

November 13, 2014 at 3:32 pm

Hi:
I have an approved customer. I click on the image mentioned above.
I manually made the order complete.
I get links to click on payment details and edit registration details, but NO where can I see a link to my ticket.


Lorenzo Orlando Caum

  • Support Staff

    •

November 13, 2014 at 3:44 pm

Hi,

Does the default registration details email in the General Settings area have the ticket shortcode?

—
Lorenzo

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on https://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 5 months ago ago

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