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Richard Wallis
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September 24, 2014 at 10:18 am
I have defined a [required] main ticket type with a Minimum Qty of 1, Maximum Qty of 4, Qty available 15.
There are other ticket types defined.
I have two significant problems when using the Ticket selector. Firstly, when there are only three main tickets remaining I can select 4 to register – this ends up with 16 sold.
Secondly, in this state that ticket type displays as ‘unavailable’ instead of ‘sold out’. Then even though a required ticket is not available to register I can still register for other ticket types.
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Richard Wallis
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September 24, 2014 at 10:23 am
Transferred to Premium Form
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Jonathan Wilson
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September 25, 2014 at 11:40 am
Hi Richard,
Can you give us the specifics on the other ticket options that you have for the event, so we can test it?
Also, what version of EE4 are you running?
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Richard Wallis
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September 25, 2014 at 12:31 pm
Hi Jonathan,
Version: 4.4.3p
4 Tickets on event:
Child Ticket with Present: Qty: 15 Min: 1 Max: 4 Required: yes
Accompanying Adult: Qty: 30 Min: 1 Max: 2 Required: yes
Child without present: Qty: 30 Min: Max: 2 Required: No
Additional Adult: Qty: 60 Min: Max: 4 Required: No
All priced at $0.00 for test purposes
Max tickets per order: 10
Single Event DateTime
Usual circumstance would be that the ‘Child Ticket with Present’ would sell out first which prevent the sale of any more tickets of any type. So all others on selector should be not selectable. Ideally the code to indicate sold-out should be accessible to modify the registration button in the Events Table View Template Addon as per suggestions on the forum.
~Richard.
PS. there was more in this trail in the forum, some of the feedback from yesterday is missing?
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Lorenzo Orlando Caum
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September 25, 2014 at 1:09 pm
Hi Richard,
We see that you moved this over from a different forum. We already looking at this report here:
https://eventespresso.com/topic/required-ticket-not-available-should-block-registration-ee4-2/
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Lorenzo
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