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Required ticket can be deleted from cart, but optional ticket(s) remain in cart

Posted: June 29, 2016 at 10:37 am


sterncenter

June 29, 2016 at 10:37 am

Scenario: An educator would like to register for our course with the addition of graduate credit. Therefore, ticket qty for registration (required ticket) and graduate credit both equal one.

For reference: http://www.sterncenter.org/events/t-%E2%80%A2-i-%E2%80%A2-m-%E2%80%A2-e-for-teachers-comprehensive-tg62-3/

They add the two tickets to the cart. When they view the cart, they can remove the required ticket and the additional ticket, in this case graduate credit, stays in the cart. Therefore, allowing them to register for the event at a reduced cost.

Is there a way to link the two tickets (required and optional) so if the registrant would like to remove the required ticket, any optional tickets would also be deleted?

Thanks.


Josh

  • Support Staff

June 29, 2016 at 5:12 pm

Hi Jenn,

This is actually a bug in the Multi Event Registration add-on that will need to be fixed. I’ll update this thread when a fix becomes available.

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