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Required Field Error

Posted: October 30, 2018 at 8:34 am


October 30, 2018 at 8:34 am

I just tested my shopping cart and after choosing a payment option, an error message pops up that first name is required. But it happens before I’ve even had a chance to enter the information in the form. Any ideas why this is happening? If I go to click on the form I can proceed to enter information and register but this error message popping up will definitely confuse registrants.

I attached a link of a screenshot of the error here:

The site is at


  • Support Staff

October 30, 2018 at 8:53 am


I did a test registration and I didn’t see any errors. May I ask were you logged in as an admin when you saw the error?


October 31, 2018 at 6:44 am

Yes, I was actually logged in as an admin.


  • Support Staff

October 31, 2018 at 6:45 am

Do you still see the error if logged in as admin? If so, can you check to see if the error occurs if you’re logged out of the site?

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Status: closed

Updated by  Josh 5 months, 2 weeks ago ago

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