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Renewed License – Do I need to reset key?

Posted: December 3, 2013 at 2:57 pm


Jason Rafff

December 3, 2013 at 2:57 pm

I renewed my license that had recently expired — but I still get the message:

There is an automatic update for Event Espresso available but your Site License Key has not been set. Please go to the Event Espresso General Settings page to set your Site License Key for this addon.

I went to my account on eventexpresso.com and confirmed I have the correct key. Do I need to reset the key with the renewal?

Event Espresso version 3.1.35.1.P
WordPress 3.7.1
Private site — cannot list registration page


Jonathan Wilson

    •

December 3, 2013 at 3:27 pm

Hi Jason,

Sorry about that. I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Let us know if you have anymore issues.

The support post ‘Renewed License – Do I need to reset key?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by  Jonathan Wilson 10 years, 5 months ago ago

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