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SeamusTRNR
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April 11, 2022 at 4:27 am
We have users picking events that they later wish not to attend. Generally, if the event is part of a transaction that has a payment, I cannot take them off the event unless I am rescheduling them to a new event. For free events, I would like simply to remove them to keep our attendance straight. Is it possible to create a dummy free event and change the event/ticket selection with your appropriate plugin? Does that seem like the cleanest way to do that? I’m trying to help a few registrants who have trouble understanding the process. Thanks very much.
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Tony
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April 12, 2022 at 6:12 am
Hi there,
If they aren’t attending the event you can simply change the registration status to something other than Approved.
‘Approved’ registrations are the ones that apply to your event’s ‘sold’ counts so once you change the status to something else they no longer apply.
Here is an example from one of my test sites: https://monosnap.com/file/NjDJEbuEpmvqOn4qdJsANq9qLnMLvK
Change the status to Cancelled and update:
https://monosnap.com/file/zvdDKfGU5Lz97VOrwQV6bBEZtbEt7T
The registration status will update and no longer apply to the event:
https://monosnap.com/file/ek7TBJgdJ49xBcraP23HDijg5GvkUQ
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SeamusTRNR
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April 12, 2022 at 7:54 pm
Much easier. Thank you.
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Tony
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April 13, 2022 at 3:40 am
You’re most welcome 🙂
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