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Registration says "Pending Payment" even when payment is clearly attached

Posted: March 2, 2016 at 1:12 am


Eric Butler

March 2, 2016 at 1:12 am

I have a registration (two actually) that are “pending payment” even when they clearly have a payment attached and visible on the registration.

Any ideas? I have a screen shot if it helps…


Tony

  • Support Staff

    •

March 2, 2016 at 1:40 am

Hi Eric,

Is the payment itself Approved within EE? (It will have a green status bar next to the payment if so)

Which payment method are you using?

If you can send the screenshot to support[at]eventespresso.com I’ll take a look.

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Updated by  Tony 8 years, 2 months ago ago

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